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About us

Good pieces, sensibly priced

A woman sorting linen swatches at an oak table, with a framed Oat Loft print on the wall above the shelf

Oat Loft started with a familiar problem. We wanted our house to feel calm and put together, but anything that looked right was either priced for a very different sort of customer or turned out to be flimsy once it arrived. There was the lamp that wobbled, the cushion cover that shed fibres after two washes, and the candle that had lost its scent by the second evening. It seemed the choice was between things that looked good and things that lasted, rarely both, and hardly ever at a fair price.

So that became the job. Oat Loft exists to make it easier to put together a home that feels like home, with pieces that look good, are clearly described and are sold at honest prices. We started with lighting, because a good lamp changes how a room feels more than almost anything else, and we are adding more home decor to the range as we go.

01

Fair prices

Priced for what it is, with free tracked delivery included

02

Chosen for the room

Each piece picked for its shape, finish and the light it gives

03

Sizes up front

Every product lists its dimensions and materials, so you can check the fit before you order

How we choose

We keep the range small on purpose, and each piece is chosen for its shape, its materials and how it will sit in a room. Every product page sets out the dimensions, materials and power details in plain language, so it is easy to picture a piece in a room before ordering. We would much rather an order arrives and stays than comes back because it was not what was expected.

Where we are going

Where we want to get to is simple: a place New Zealanders come back to whenever a room needs finishing, where the description is a fair picture of what turns up at the door and the price feels right. We are a small business, and we would rather grow the range slowly and carefully than fill the site with things we are not sure about.

Delivery and returns

Delivery is free and tracked to any address in New Zealand, whatever the size of the order. Anything that does not suit the room can come back within 30 days, and if something arrives faulty or damaged we will replace it or refund it in full without any fuss. The details are in our Refund Policy. Questions about a size, a material, an order or whether a piece will fit a particular space can go to info@oatloft.com, and we do our best to reply within 1 to 2 business days. We are based in Christchurch and happy to help.

Get in touch

Questions about a piece or an order

Store Address: 114 Avonhead Road, Christchurch, Canterbury 8042, New Zealand

Store Email: info@oatloft.com

Store Phone: +64 3 669 8870

Customer Service Hours:
Monday to Friday, 9:00 AM to 5:00 PM (NZT)

We do our best to reply to every email within 1 to 2 business days.