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Track your order Follow your parcel with the tracking number we email after dispatch. Shipping Free and tracked across New Zealand, 11 to 20 business days. Returns 30 days from delivery to change your mind, no restocking fee. FAQ The things people usually ask before they order.

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Our contact information

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Store Address: 114 Avonhead Road, Christchurch, Canterbury 8042, New Zealand

Store Email: info@oatloft.com

Store Phone: +64 3 669 8870

Customer Service Hours:
Monday to Friday, 9:00 AM to 5:00 PM (NZT)

We do our best to reply to every email within 1 to 2 business days.

For an order, include your order number so we can find it straight away.

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